Gen AI And A New Era Of GCC Leadership

As GCCs transition from back-office engines to strategic AI leaders, Episode 7 of AI Dialogues brings together a panel of technology leaders from across industries to explore how generative AI is reshaping capability centres into hubs of innovation, turning data and talent into enterprise advantage. Discover how they are unlocking new generative AI applications to align global operations, and build agile, future-ready organizations.

Discussion Points

The rise of GCCs as enterprise AI catalysts
The rise of GCCs as enterprise AI catalysts
Talent and processes for AI-driven innovation
Talent and processes for AI-driven innovation
Strengthening data ecosystems
Strengthening data ecosystems
Using technology to streamline decisions and operations
Using technology to streamline decisions and operations
Driving global operational efficiency
Driving global operational efficiency
Managing bias, security, and compliance at scale
Managing bias, security, and compliance at scale

Speakers

Manish Shukla
Head of Generative AI & Agentic AI Platforms, Data & Analytics, Natwest Group
Ramkumar Narayanan
EVP Enterprise AI Technology Enablement, Head of FIS India & Philippines
Santhosh Rao
Partner & GCC Business Unit Leader, India & South Asia, IBM Consulting
Umang Dharmik
SVP & Head of IT, Mercedes India

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