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Customer Experience in the Era of AI & Digitalisation

CNBCTV18.com presents Haptik Customer First, featuring exclusive stories of how businesses embraced digitalisation to serve their customers.

Latest Episodes

EP 12 | Digitization & CX in Financial Services Radhika Gupta, Managing Director & Chief Executive Officer – Edelweiss Asset Management Limited, joins Shibani Gharat to discuss how innovative solutions in financial services have redefined what it means to deliver a seamless customer experience.

EP 12 | Digitization & CX in Financial Services Radhika Gupta, Managing Director & Chief Executive Officer – Edelweiss Asset Management Limited, joins Shibani Gharat to discuss how innovative solutions in financial services have redefined what it means to deliver a seamless customer experience.

EP 12 | Digitization & CX in Financial Services Radhika Gupta, Managing Director & Chief Executive Officer – Edelweiss Asset Management Limited, joins Shibani Gharat to discuss how innovative solutions in financial services have redefined what it means to deliver a seamless customer experience.

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